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FAQS

How do I order?

Browse through our selection of scents and sizes. Once you’ve decided which ones to order, choose your desired variants and quantities and our system will guide you throughout the ordering process. Just like that!

Typically, an order should be processed and validated within 1-2 days.

How do I pay for my purchase?

Happy Island currently accepts payments made through Paypal, Credit Card, GCash and/or Bank Deposit via BPI or BDO. You will be asked to provide which payment method you prefer during the ordering process.

What are your shipping rates?

In Metro Manila, there is a shipping fee of Php 150 for orders below Php 1200. For provincial customers, a shipping fee of Php 150 for orders below Php 1500.

How long will it take for my order to arrive?

Please expect to receive your orders within a maximum of 5 working days. Since our candles are hand-poured, it would require at least 1-2 days to properly settle. Feel free to ask us for an E.T.A of your order.

GOT QUESTIONS?

Email us your questions at aloha@happyisland.ph or send us a Viber/WhatsApp message at 0977.842.2468.